Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Premium Apple trainers and LearnQuest Education Partner, Over 12,000 students trained in the UK and abroad, Guaranteed best valuewere never beaten on price. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Copyright All our courses are practical, hands-on, and led by trusted Apple experts. Customer loyalty and satisfaction is their number one priority. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Its a secure, shareable credential. Note: Apple benefits programmes vary by country and are subject to eligibility requirements. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. As technology becomes more complex, businesses will need to hire professionals who can help them understand and manage it. When a customer needs assistance, you quickly assess their situation. Apple Professional Training courses are available now at training.apple.com. Core training took place off-site and included 15 new employees like. Based on 3562 salaries posted anonymously by Siemens Healthineers Technical Training Specialist employees in Setauket. Find out what an apple technical specialist does, how to get this job, and what it takes to succeed as an apple technical specialist. Through an estimated 13 hours of content, users will cover developing a deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution. iPhone 13 Pro Max: Up to $600 (vs. $570) iPhone 13 Pro: Up to $500 (vs. $470) iPhone 13: Up to Apple is closing its Northlake Mall location in Charlotte, North Carolina, after multiple shootings in the area, according to a report from Bloomberg. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Find available Technical Support and Customer Support roles Learn about Apple Support Advisors Apple Store Support To view your favourites, sign in with your Apple ID. Based on 1 salaries posted anonymously by ICF Human Trafficking Training And Technical Assistance Specialist employees in Charles City, VA. Apple badges adhere to the Open Badges specification, which is managed by the IMS Global Learning Consortium for recognizing and validating learning. Youll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. At [CompanyX], we rely on our team of Apple Technical Specialists to provide world-class customer service and technical support for our growing family of Apple products. United States Department of Labor. Save someone's day. Surname must be different to the First Name. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Your work hours will be based on business needs. Most surprising thing about working at Apple: I would think readers would be surprised to see the energy behind Apple's walls, to know that management is always working on creating a better customer experience. Learn more about your EEO rights as an applicant (Opens in a new window) . Apples most important resource, our soul, is our people. Theres a lot to like about the all-new Apple Professional Training courses, which give users a solid grounding in the concepts and theory around supporting and deploying Apple products, said Tom Bridge, the Mac Admins Foundations co-chair. Get startedand submit your resume. Communication skills: Communication skills are essential in any technical role. The new courses are sequential and build on a user's skills as they progress, with new certification exams available to demonstrate competence at each level with corresponding digital badges. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. This is because as more data is stored online, there is a greater risk that it will be compromised by hackers or other criminals. Based on 3781 salaries posted anonymously by ICF Human Trafficking Training And Technical Assistance Specialist employees in Charles City. Necessary cookies are absolutely essential for the website to function properly. This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". You may be communicating with customers about technical issues or non-technical issues. A selection of quick iOS tips that will make you a lot more time-efficient in the long run. Learn more (Opens in a new window) . Every day I would interact with people; young and old, rich and poor, and from all walks of life with different needs, wants, and budgets. Your base pay will depend on your skills, qualifications, experience, and location. And be amazed by what it does for yours. After customers purchase our products, youre the one who helps them get more out of their new Apple technology. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. The entire store team benefits from your commitment to providing the best care for customers. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. Were looking for an experienced Specialist who can provide expert advice and troubleshooting assistance for a wide range of Apple products, from iPhones and iPads to Macs and Apple TVs. As an Apple Technical Specialist, you will need to be proficient in the use of Apple products and software. Average salaries for Fujitsu Technical Systems Specialist: [salary]. US Bureau of Labor Statistics, Computer, and Information Systems Managers. Apple is, of course, concerned with how well taken care of its customers are, but I have to say the company also looks out for their employees. Either way, youll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. The program is open to institutions in Europe, the Middle East, India, and Africa. Apple is a drug-free workplace. Job training: Apple has a specially designed training program for all new employees, referred to as "Core" training. Technical Specialists may be required to travel to customer sites. Apple Specialist (Current Employee) - Boca Raton, FL - July 30, 2022. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Apple technicians solve problems by identifying the issue, researching possible solutions and implementing the best solution. That followingSaturday,bright and early, I headed over to the event, which was incredibly crowded. There were crazy long lines, especially for the iPad 2, and the iPhone 5. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . Different together. After going through an estimated 13 hours of content and successfully completing an exam, users will receive the Apple Certified IT Professional certification. Each exam costs $149, and certification can be displayed on resumes, online profiles, and job boards, enabling users to stand out in job searches and employers to find qualified candidates.2. Were proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the companys success. I filled out Apple's online application, which consisted of a series of questions that I suppose helped them determine if I was "Apple material.". At Apple, base pay is one part of our total compensation package and is determined within a range. At other times, you refer customers to support team members who get them up and running again. The mob used the electronics in the store to play music and record their dance routine. Related: 17 Apple Technical Specialist Interview Questions and Answers. Copyright 2023 Apple Inc. All rights reserved. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. It does not store any personal data. Regardless of the situation, your communication skills can help you be an effective technician. You reassure customers when delivering product diagnoses and potential solutions. As part of that process, were rolling out Mac as a choice for our employees. To become Apple certified, you have to jump through some hoopsspecifically, you must successfully complete Apple's Macintosh Service Certification Exam and the Mac OS X 10.8 Lion . Through its Community Education Initiative (CEI), Apple will provide scholarships to cover the cost of the exams for participating students at its CEI partner institutions. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Areas of work include Technical Support, Customer Administration Management, Program Support, Instructional Design, Training, Software Support Engineering, and Management. This is an important milestone for the Mac Admins community which has grown 48 percent since 2019. After concluding the final interview I was informed that I had made the cut, and would be starting with the company the following week. Apple is working on a redesigned version of the larger-screened iMac that could bring back the "iMac Pro" name. Apple digital badges are typically valid for 2 years from the date issued by Apple, but specific expiration dates vary. We draw on the differences in who we are, what weve experienced, and how we think. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to our mailing list and well send you a 10% off code to use when you contact our team to book any Apple training course for a limited time only! I became inspired to spread the creativity bug and often found myself being thanked and praised when customers left the store with exactly what they needed. Core training took place off-site and included 15 new employees like myself. The work environment for an Apple technical specialist is usually in an Apple Store. Apple training delivers everything you need to learn about the technologyonline and on your time. I guess the one part of the job I didn't look forward to was closing the store at night. More people than ever are using Mac, iPad, and iPhone to do their best work, and the demand for Apple-certified IT professionals has never been greater, said Susan Prescott, Apples vice president of Enterprise and Education Marketing. Just fill out the form or call us directly on, By using this form I agree for Influential Software to store and handle my data, and to contact me about IT training services. At first I didn't understand why she was so upset about an easily replaceable phone. Copyright 2023 Apple Inc. All rights reserved. . As a result, Apple technical specialists who are able to communicate with diverse groups will be in high demand. Come eager to listen and learn from your team, your mentors, and your customers. She confided in me that she had lost her son in a car accident and on this device was her final communication from her son, a voicemail with his closing words being "I love you Mom." Finding the right course should be simple and intuitive. About AppleCare service certifications The AppleCare Hardware Certification program is a comprehensive hardware certification program for technicians who want to become proficient in repairing Apple hardware. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve. There are over 400 Apple Stores worldwide, so there is a good chance that there is one near you. Youll need to be flexible with your schedule. If you have ever entered an Apple store in the morning you will see just how perfect every iPad, iPod, MacBook Pro have been aligned without fingerprints. Apple device management and security company Jamf reported that its community of professionals who manage Apple products at work has grown by more than 150 percent since 2017 to more than 100k members.3 And companies like Ford are seeking to hire talent to manage their Apple products.